Qbus is a CRM and Contact Center Consultancy that specializes in implementation and adoption of technology such as VoIP/internet telephony and CRM in call centres, integrating internet access, optimizing processes, distributing workplaces, planning contact centre strategy, securing a high level of quality in service, and future developments.
With the advent of Social CRM, the CRM system should and can be linked into you Contact Center as yet another channel. Qbus is patnering with NextPrinciples to make CRM an active component.
3CX is a modern VoIP Software PBX that runs on the Windows platform, but can be accessed from any platform running Silverlight (Windows, Mac, Linux).
It is now possible to receive Skype calls directly into your VoIP system, which means that you can handle it in your Call Center.
Qbus is active in the EMEA region with presence in Denmark.